Your team spends thousands of hours a year on work a machine could do. We build the AI agents and automated workflows that quietly take it off their plate — so the same 40 people get more done, with fewer errors and less friction.
A 30-year European trading house runs on process: quotes, orders, shipping documents, service jobs, reports — repeated thousands of times a year, across three languages. Every one of those is a candidate for automation.
Capital machinery for textile, agro & food, environmental and maritime — every deal is technical, documented and bespoke.
Quotes, POs, customs & shipping paperwork, invoices, service reports — re-keyed and chased by hand today.
NL/DE principals ↔ EN ↔ VN staff & customers. Translation slows every step and costs real money.
Now part of Comin Asia — a clear mandate to standardise, tighten operations and report up cleanly.
40 staff across Sales · Service · Admin · Management, all on Microsoft 365 — the perfect foundation to automate on.
It doesn't show up on an invoice — but it's everywhere. Skilled, expensive people spending their day on copy-paste, chasing, re-keying and translating instead of selling, servicing and deciding.
Building quotes by hand, re-typing data between systems, compiling reports, formatting documents — work a model does in seconds.
Outsourced translation, errors that cost rework, slow quote turnaround that loses deals, overtime on admin crunches.
30 years of how-to lives in a few senior heads and old PDFs. When they're busy or away, everything waits.
The opportunity: reclaim that time and turn it back into capacity — without hiring a single extra person.
An AI workflow reads the document, pulls out the data, drafts the output, routes it for approval and updates your system — then does it again, all day, with no fatigue and no typos. A human stays in control; the grunt work disappears.
Some workflows run fully automatically. Others keep a person in the loop for the final sign-off. You decide where the human stays.
The same pattern applies to service reports, customs documents, invoices and management reports.
Spec sheet + requirement → drafted technical quote in the right language.
Sales · hours → minutesRead incoming documents, extract data, populate systems, flag mismatches.
Admin · eliminate re-keyingEngineers query machine manuals & history; service reports auto-drafted from notes.
Service · faster fixesNL/DE ↔ EN ↔ VN across email, docs and manuals, in your house style.
All teams · kill the outsourcingManagement & HQ reports compiled automatically from your live data.
Management · instant, not weeklyTriage, summarise, draft replies, schedule, take meeting minutes.
Everyone · clear the noiseA private, secure agent over 30 years of manuals, catalogues and service history. Ask "spare part for a Picanol OmniPlus on this fault?" — answered in seconds. Knowledge that no longer waits on one person.
From spec sheet to approved, translated, filed quotation — minutes, not hours.
Customs, shipping and invoice documents read, extracted and entered automatically.
Troubleshooting + parts ID on an engineer's phone; service reports drafted from field notes.
Live management & Comin Asia HQ reports, compiled and formatted on a schedule.
Instant, on-brand translation wired into the tools your team already uses.
No new platform, no data leaving your tenant, no rip-and-replace. We build on the Microsoft tools you already pay for — they're more powerful than most companies ever switch on.
Private AI agents grounded in your SharePoint — manuals, catalogues, history — secured to your tenant. This is where "The PEJA Brain" lives.
The flows that move documents, extract data, route approvals and update systems — running quietly in the background.
AI inside Outlook, Word, Excel & Teams, plus simple custom apps where a team needs a purpose-built button.
Licence-smart: we right-size spend so you only pay for the automation that pays you back.
Plenty of people will sell you software licences and leave. The hard part is finding the repetitive work, building automation around how PEJA actually operates, getting people to trust it, and keeping it running as your business changes. That's the part we own.
We follow the real processes and find where time and money leak.
We build the agents and flows around your actual work, not a template.
The team learns to use and trust it — plus internal champions.
We monitor, measure and improve it for 12 months and beyond.
And we lead with safety: clear guardrails and a human-in-the-loop wherever it matters — automation never means losing control.
Every quarter we review the numbers together — hours saved, cycle times, adoption — and aim the next automations at the biggest remaining cost. You always see the return.
Before committing to a 12-month programme, we run a focused 4-week diagnostic. You finish knowing exactly which processes to automate first, what they're costing you today, and what you'll get back.
Saigon Digital didn't just build for us — they rethought how the whole operation works. They understand how to turn technology into real commercial results.
Automation Opportunity Audit — ~4 weeks. Process mapping, a ranked ROI backlog, quick wins and your 12-month automation roadmap. The low-risk way to begin.
AI Automation Retainer — the managed 12-month build: agents, workflows, training, monitoring and continuous improvement.
Indicative ranges for discussion — the audit confirms exact scope and figures, tied to the hours and cost we can save.
Four weeks from now you'll have a costed automation roadmap — exactly which processes to fix first, what they cost today, and what you'll get back — plus quick wins already underway.
Book the Automation Audit →